Cadillac Certified Pre-Owned Program

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Program Overview

Cadillac’s pre-owned program, Cadillac Certified Pre-Owned sees 706 dealerships participating, which is 74% of all dealerships. Cadillac has sold over 13,000 certified pre-owned vehicles in the first three quarters of 2013, which represents an increase of about 10% over the same time period in 2012. IntelliChoice has been analyzing manufacturer CPO programs since 1999, with Cadillac ranking in the Top Five Premium Programs from 2005 to 2013 and receiving Best Premium Program in 2007. Cadillac offers 72-month/70,000-mile roadside assistance for the full term of its CPO warranty. Additional benefits include three free months of SiriusXM satellite radio (if equipped on the vehicle) and the extension of courtesy transportation through the CPO warranty period.

Manufacturer Website

http://www.cadillac.com/certified-pre-owned-vehicles/benefits.html

Certified Pre-Owned Warranty

72-Months/70,000-Miles from in-service date (New car extension).

Certified Pre-Owned Warranty Deductible

No

Warranty Transferable

Yes

Benefits Beyond New Car Warranty

24-month/20,000-mile bumper-to-bumper limited protection. No additional powertrain coverage on 2013 MY vehicles and 12-month /0-mile powertrain coverage on 2012 MY and older vehicles.

Extended Warranty

No

Manufacturer Inspection Points

172

Inspection Score

100

Vehicle History Report

1

Roadside Assistance

72-months/70,000 miles (Full term of Certified Warranty)

Return/Exchange Program

No

Dealer Participation

706 Dealerships (74% of available dealerships)

Age and Mileage Requirements

5 years or newer/less than 60,000-miles

Special Financing

Yes

Certified Pre-Owned Lease Term

No

Customer Service Number

(800)458-8006

Additional Benefits

3 months free Onstar on properly equipped vehicles. 3 months free XM radio. Certification fee paid at time of sale. Courtesy Transportation is included during the New Car Warranty period and is extended throughout the Cadillac CPO Warranty period. CPO Cadillac customers receive the same privileges, benefits and premium treatment that new Cadillac customers receive. CPO Cadillac can be serviced by any Cadillac dealership throughout the country. All 2011 and newer Model Years carry the complimentary Maintenance as part of the remainder of the New Vehicle Bumper-to-Bumper Warranty. Customers can elect to extend Cadillac Premium Care Maintencance for full term of the CPO Warranty for a nominal fee (Not available to Florida Residents. See the dealer for details.)